07-21-2010 05:09 AM - edited 03-10-2019 05:16 PM
I have just installed the ACS 1120 appliance with ACS 5.0. It was working fine for about a week. Now however I am getting the following error message when I try to start monitoring: The monitoring and reports database is currently unavailable. Attempting to reconnect in 5 seconds.
07-21-2010 06:16 AM
Hi there,
i thin kthe answer is in a previous post.
using the CLI, enter the following command:
show applicaion status acs
That should tell you wether all the services are running.
Anyway I fixed by reloading the box (which is not great).
Regards.
07-21-2010 06:22 AM
I have checked the application status and it states that all processes are running. This includes the database process. I also have now reloaded the box at least 10 times with no change.
07-25-2010 12:43 PM
If all services are running, then it could be an issue that would need greater debugging from CLI. If this is a new install that hasnt been moved into production yet, I would suggest re-imaging to the latest version of ACS (5.1 Patch level 3)
-Mike
07-29-2010 12:34 AM
Hi,
Can anyone send to me ACS 5.0 configuration document?? i don't know how to config acs 1120 appliance
Please, i need argent
Thanks for support
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