Disabling Live-Record tones on UC540

Unanswered Question
Jul 21st, 2010

Is there any way in the CUE CLI to disable the tones when using Live Record?  I am currently running Unity Express 7.03. In CUE CLI I found these command choices but I am unsure of how to apply them:

voicemail live-record beep duration and voicemail live-record beep interval

The goal is to not have any tone played.  Any help would be greatly appreciated.

Thank you,


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Steven DiStefano Wed, 07/21/2010 - 18:50

Can't be done. Cue GUI can be used to disable periodic beeps, but

initial beeps can't be eliminated.

In 38 states in the US, the party being recorded must be informed, but

I agree it would be nice to have it as an option. This input has been

given to the CME team several times, but there is no change planned.

Steve DiStefano

Technology Solutions Architect - Sales

Cisco Systems

Research Triangle Park

North Carolina, U.S.A



On Jul 21, 2010, at 3:34 PM, "mikewyzo"

chrisavants Mon, 08/30/2010 - 16:10

So to disable the tones during the call, not the initial tones what would that be?

Would like to disable the periodic tones used by LiveRecord...


Steven DiStefano Tue, 08/31/2010 - 05:06

It may be worth a shot looking in the CUE GUI (web browser to,

And look for an option to uncheck periodic beeps. I have seen it there.

David Trad Sun, 04/17/2011 - 15:13

Hi Bob,

I have just recently used CCA to configure a UC-560 and UC-540 and in both situations I was able to turn of the periodic tones during the setup process. However what I have not tried yet is changing this setting after it has been setup so I cannot verify if this can be done just yet.



Steven DiStefano Sun, 04/17/2011 - 15:50

Yes, it's in CCA 3.0. It's under Conference configuration GUI.

Sent from Cisco Technical Support iPhone App


This Discussion

Related Content