VG224 no dial tone on ports

Unanswered Question
Jul 22nd, 2010

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Hi,

Please help me.

I have CUCM and voice gateway VG224.

The communication protocol between CUCM si VG224 is MGCP.

Yesterday I find that one port don’t have dial tone.

Incomming and outgoing calls is not possible on that port.

Until yesterday this port function properly.

I reload  the VG224 but the problem is not solved.

It’s possible to have a bad port or it’s a bug?

IOS version on VG224 :  vg224-i6s-mz.124-9.T7.bin

Does anyone have an idea about how to solve this problem.

Thanks in advance.

I have this problem too.
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Steven Holl Wed, 07/28/2010 - 07:12

First thing to check is to make sure that the FXS port lists as registered in the CUCM endpoint page.

You also want to watch 'debug voip ccapi inout' as you go offhook and make sure you are matching a dial-peer that have 'service mgcapp' configured on it for the inbound dial-peer match.

If those two things are correct, you should get dial-tone.  If you aren't, you either have something funny in CM like a null translation that is PLARing the port, a bad port, or a cabling issue.

You can watch 'debug vpm sig' to see what is happening on the analog port side.

ioan_ploscariu Fri, 07/30/2010 - 05:15

Hi Steven,

This port (2/16) is registered on CUCM and is working well until few days ago.The phone attached in this port not have dial tone and not ringing.

I attached  the port status and debug messages for incomming calls.

Thanks.

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VG224#show voice port 2/16

Foreign Exchange Station 2/16 Slot is 2, Port is 16

Type of VoicePort is FXS 

Operation State is DORMANT

Administrative State is UP

The Last Interface Down Failure Cause is Administrative Shutdown

Description is not set

Noise Regeneration is enabled

Non Linear Processing is enabled

Non Linear Mute is disabled

Non Linear Threshold is -21 dB

Music On Hold Threshold is Set to -38 dBm

In Gain is Set to 0 dB

Out Attenuation is Set to 0 dB

Echo Cancellation is enabled

Echo Cancellation NLP mute is disabled

Echo Cancellation NLP threshold is -21 dB

Echo Cancel Coverage is set to 128 ms

Echo Cancel worst case ERL is set to 6 dB

Playout-delay Mode is set to adaptive

Playout-delay Nominal is set to 60 ms

Playout-delay Maximum is set to 1000 ms

Playout-delay Minimum mode is set to default, value 40 ms

Playout-delay Fax is set to 300 ms

Connection Mode is normal

Connection Number is not set

Initial Time Out is set to 15 s

Interdigit Time Out is set to 10 s

Call Disconnect Time Out is set to 60 s

Supervisory Disconnect Time Out is set to 750 ms

Ringing Time Out is set to 180 s

Wait Release Time Out is set to 30 s

Companding Type is u-law

Region Tone is set for US

Analog Info Follows:

Currently processing none

Maintenance Mode Set to None (not in mtc mode)

Number of signaling protocol errors are 0

Impedance is set to 600r Ohm

Analog interface A-D gain offset = -3.0 dB

Analog interface D-A gain offset = -3.0 dB

FXS idle voltage set to high

alt-battery-feed set to feed1

Ring DC offset set to 0 volt

Station name None, Station number None

Translation profile (Incoming):

Translation profile (Outgoing):

lpcor (Incoming):

lpcor (Outgoing):

Voice card specific Info Follows:

Signal Type is loopStart

Ring Frequency is 25 Hz

Hook Status is On Hook

Ring Active Status is inactive

Ring Ground Status is inactive

Tip Ground Status is active

Digit Duration Timing is set to 100 ms

InterDigit Duration Timing is set to 100 ms

Hookflash-in Timing is set to max=1000 ms, min=150 ms

Hookflash-out Timing is set to 400 ms

Disconnect acknowledge

Ring Cadence is defined by CPTone Selection

Ring Cadence are [20 40] * 100 msec

Ringer Equivalence Number is set to 1

VG224#show voice port summary

                                           IN       OUT

PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC

=============== == ============ ===== ==== ======== ======== ==

2/0             --  fxs-ls      up    dorm on-hook  idle     y

2/1             --  fxs-ls      up    dorm on-hook  idle     y

2/2             --  fxs-ls      up    dorm on-hook  idle     y

2/3             --  fxs-ls      up    dorm on-hook  idle     y

2/4             --  fxs-ls      up    dorm on-hook  idle     y

2/5             --  fxs-ls      up    dorm on-hook  idle     y

2/6             --  fxs-ls      up    dorm on-hook  idle     y

2/7             --  fxs-ls      up    up   off-hook idle     y

2/8             --  fxs-ls      up    dorm on-hook  idle     y

2/9             --  fxs-ls      up    dorm on-hook  idle     y

2/10            --  fxs-ls      up    dorm on-hook  idle     y

2/11            --  fxs-ls      up    dorm on-hook  idle     y

2/12            --  fxs-ls      up    dorm on-hook  idle     y

2/13            --  fxs-ls      up    dorm on-hook  idle     y

2/14            --  fxs-ls      up    dorm on-hook  idle     y

2/15            --  fxs-ls      up    dorm on-hook  idle     y

2/16            --  fxs-ls      up    dorm on-hook  idle     y

2/17            --  fxs-ls      up    dorm on-hook  idle     y

2/18            --  fxs-ls      up    dorm on-hook  idle     y

2/19            --  fxs-ls      up    dorm on-hook  idle     y

2/20            --  fxs-ls      up    dorm on-hook  idle     y

2/21            --  fxs-ls      up    dorm on-hook  idle     y

2/22            --  fxs-ls      up    dorm on-hook  idle     y

2/23            --  fxs-ls      up    dorm on-hook  idle     y

VG224#debug voice ccapi inout

Jul 30 12:51:21.488: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x64856F10, Interface Type=6, Destination=, Mode=0x9,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A000000001647fd8000000F5)
Jul 30 12:51:21.488: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jul 30 12:51:21.488: :cc_get_feature_vsa malloc success
Jul 30 12:51:21.488: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jul 30 12:51:21.488:  cc_get_feature_vsa count is 2
Jul 30 12:51:21.488: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jul 30 12:51:21.488: :FEATURE_VSA attributes are: feature_name:0,feature_time:1692909464,feature_id:542
Jul 30 12:51:21.488: //542/FCF0854E80AC/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Jul 30 12:51:21.488: //542/FCF0854E80AC/CCAPI/ccCallSetContext:
   Context=0x64E1CF20
Jul 30 12:51:21.492: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x6449F254, Interface Type=9, Destination=0.0.0.0, Mode=0x9,
   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A000000001647fd8000000F5)
Jul 30 12:51:21.492: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jul 30 12:51:21.492: :cc_get_feature_vsa malloc success
Jul 30 12:51:21.492: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jul 30 12:51:21.492:  cc_get_feature_vsa count is 3
Jul 30 12:51:21.492: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
Jul 30 12:51:21.492: :FEATURE_VSA attributes are: feature_name:0,feature_time:1692909912,feature_id:543
Jul 30 12:51:21.492: //543/FCF0854E80AC/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1
Jul 30 12:51:21.492: //543/FCF0854E80AC/CCAPI/ccCallSetContext:
   Context=0x64E2EA80
Jul 30 12:51:21.496: //543/FCF0854E80AC/CCAPI/cc_api_call_connected:
   Interface=0x6449F254, Data Bitmask=0x0, Progress Indication=NULL(0),
   Connection Handle=0
Jul 30 12:51:21.496: //543/FCF0854E80AC/CCAPI/cc_api_call_connected:
   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
Jul 30 12:51:21.500: //542/FCF0854E80AC/CCAPI/cc_api_call_proceeding:
   Interface=0x64856F10, Progress Indication=NULL(0)
Jul 30 12:51:21.500: //542/FCF0854E80AC/CCAPI/ccCallModify:
   Nominator=0x1000, Params=0x64CB6750, Call Id=542
Jul 30 12:51:21.500: //542/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
   (callID=0x21E, digit_event=0x1, enable=TRUE, consume=FALSE)
Jul 30 12:51:21.504: //542/FCF0854E80AC/CCAPI/ccCallReportDigits:
   Enabled=TRUE, Call Id=542
Jul 30 12:51:21.504: //542/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
   (vdbPtr=0x64856F10, callID=0x21E, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)
Jul 30 12:51:21.504: //542/FCF0854E80AC/CCAPI/cc_api_call_report_digits_done:
   Enabled=TRUE, Disposition=0x0, Interface=0x64856F10, Call Id=542
Jul 30 12:51:21.504: //542/FCF0854E80AC/CCAPI/cc_api_call_report_digits_done:
   Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))
Jul 30 12:51:21.504: //542/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
   (confID=0x64CB696C, callID1=0x21E, callID2=0x21F, tag=0x0)
Jul 30 12:51:21.504: //542/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
   (confID=0x64CB696C, callID1=0x21E, gcid=0-0-0-0, tag=0x0)
Jul 30 12:51:21.504: //543/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
   (confID=0x64CB696C, callID2=0x21F, gcid=0-0-0-0, tag=0x0)
Jul 30 12:51:21.504: //542/FCF0854E80AC/CCAPI/ccConferenceCreate:
   Conference Id=0x64CB696C, Call Id1=542, Call Id2=543, Tag=0x0
Jul 30 12:51:21.504: //542/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
   Conference Id=0xEF, Source Interface=0x64856F10, Source Call Id=542,
   Destination Call Id=543, Disposition=0x0, Tag=0xFFFFFFFF
Jul 30 12:51:21.504: //543/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
   Conference Id=0xEF, Source Interface=0x6449F254, Source Call Id=543,
   Destination Call Id=542, Disposition=0x0, Tag=0x0
Jul 30 12:51:21.504: //542/FCF0854E80AC/CCAPI/cc_generic_bridge_done:
   Conference Id=0xEF, Source Interface=0x6449F254, Source Call Id=543,
   Destination Call Id=542, Disposition=0x0, Tag=0x0
Jul 30 12:51:21.508: //542/FCF0854E80AC/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0xEF, Destination Call Id=543)
Jul 30 12:51:21.508: //543/FCF0854E80AC/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0xEF, Destination Call Id=542)
Jul 30 12:51:21.508: //542/FCF0854E80AC/CCAPI/cc_api_caps_ind:
   Destination Interface=0x6449F254, Destination Call Id=543, Source Call Id=542,
   Caps(Codec=0x1, Fax Rate=0x1, Fax Version:=0, Vad=0x1,
   Modem=0x2, Codec Bytes=20, Signal Type=3)
Jul 30 12:51:21.508: //542/FCF0854E80AC/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=1000(ms), Fax Nom=300(ms))
Jul 30 12:51:21.508: //543/FCF0854E80AC/CCAPI/cc_api_caps_ind:
   Destination Interface=0x64856F10, Destination Call Id=542, Source Call Id=543,
   Caps(Codec=0x1, Fax Rate=0x1, Fax Version:=0, Vad=0x1,
   Modem=0x2, Codec Bytes=160, Signal Type=2)
Jul 30 12:51:21.508: //543/FCF0854E80AC/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=1000(ms), Fax Nom=300(ms))
Jul 30 12:51:21.508: //543/FCF0854E80AC/CCAPI/cc_api_caps_ack:
   Destination Interface=0x64856F10, Destination Call Id=542, Source Call Id=543,
   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Fax Version:=0, Vad=OFF(0x1),
   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=9542)
Jul 30 12:51:21.512: //542/FCF0854E80AC/CCAPI/cc_api_call_modify_done:
   Result=0, Interface=0x64856F10, Call Id=542
Jul 30 12:51:21.512: //542/FCF0854E80AC/CCAPI/cc_api_caps_ack:
   Destination Interface=0x6449F254, Destination Call Id=543, Source Call Id=542,
   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Fax Version:=0, Vad=OFF(0x1),
   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=9542)
Jul 30 12:51:21.516: //542/FCF0854E80AC/CCAPI/cc_api_voice_mode_event:
   Call Id=542
Jul 30 12:51:21.516: //542/FCF0854E80AC/CCAPI/cc_api_voice_mode_event:
   Call Entry(Context=0x64E1CF20)
Jul 30 12:51:21.520: //542/FCF0854E80AC/CCAPI/cc_process_notify_bridge_done:
   Conference Id=0xEF, Call Id1=542, Call Id2=543
Jul 30 12:51:21.520: //542/FCF0854E80AC/CCAPI/ccCallFeature:
   Feature Type=24, Call Id=542
Jul 30 12:51:21.524: //542/FCF0854E80AC/CCAPI/cc_api_call_alert:
   Interface=0x64856F10, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1)
Jul 30 12:51:21.524: //542/FCF0854E80AC/CCAPI/cc_api_call_alert:
   Call Entry(Retry Count=0, Responsed=TRUE)
Jul 30 12:51:21.540: //543/FCF0854E80AC/CCAPI/cc_api_event_indication:
   Event=90, Call Id=543
Jul 30 12:51:21.540: //543/FCF0854E80AC/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
Jul 30 12:51:24.964: //542/FCF0854E80AC/CCAPI/cc_api_voice_mode_event:
   Call Id=542
Jul 30 12:51:24.964: //542/FCF0854E80AC/CCAPI/cc_api_voice_mode_event:
   Call Entry(Context=0x64E1CF20)
Jul 30 12:51:33.824: //542/FCF0854E80AC/CCAPI/ccCallFeature:
   Feature Type=34, Call Id=542
Jul 30 12:51:33.824: //542/FCF0854E80AC/CCAPI/ccGenerateToneInfo:
   Stop Tone On Digit=FALSE, Tone=Null,
   Tone Direction=Network, Params=0x0, Call Id=542
Jul 30 12:51:33.824: //542/FCF0854E80AC/CCAPI/ccCallModify:
   Nominator=0x1000, Params=0x64CB6570, Call Id=542
Jul 30 12:51:33.824: //543/FCF0854E80AC/CCAPI/ccGetCallStatistics:
   Call Stats=0x64E2A554, Call Id=543
Jul 30 12:51:33.828: //542/FCF0854E80AC/CCAPI/ccConferenceDestroy:
   Conference Id=0xEF, Tag=0x0
Jul 30 12:51:33.828: //542/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0xEF, Source Interface=0x64856F10, Source Call Id=542,
   Destination Call Id=543, Disposition=0x0, Tag=0x0
Jul 30 12:51:33.828: //543/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0xEF, Source Interface=0x6449F254, Source Call Id=543,
   Destination Call Id=542, Disposition=0x0, Tag=0x0
Jul 30 12:51:33.828: //542/FCF0854E80AC/CCAPI/cc_generic_bridge_done:
   Conference Id=0xEF, Source Interface=0x6449F254, Source Call Id=543,
   Destination Call Id=542, Disposition=0x0, Tag=0x0
Jul 30 12:51:33.828: //542/FCF0854E80AC/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Jul 30 12:51:33.828: //542/FCF0854E80AC/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
Jul 30 12:51:33.828: //542/FCF0854E80AC/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
Jul 30 12:51:33.828: //543/FCF0854E80AC/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Jul 30 12:51:33.832: //543/FCF0854E80AC/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
Jul 30 12:51:33.832: //542/FCF0854E80AC/CCAPI/cc_api_call_modify_done:
   Result=0, Interface=0x64856F10, Call Id=542
Jul 30 12:51:33.844: //543/FCF0854E80AC/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x6449F254, Tag=0x0, Call Id=543,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
Jul 30 12:51:33.844: //543/FCF0854E80AC/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Jul 30 12:51:33.844: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jul 30 12:51:33.844: :cc_free_feature_vsa freeing 64E7C150
Jul 30 12:51:33.844: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jul 30 12:51:33.844:  vsacount in free is 2
Jul 30 12:51:33.856: //542/FCF0854E80AC/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x64856F10, Tag=0x0, Call Id=542,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
Jul 30 12:51:33.856: //542/FCF0854E80AC/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Jul 30 12:51:33.856: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jul 30 12:51:33.856: :cc_free_feature_vsa freeing 64E7BF90
Jul 30 12:51:33.856: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
Jul 30 12:51:33.856:  vsacount in free is 1

VG224#debug vpm signal

Jul 30 12:51:55.432: htsp_timer_stop3 htsp_setup_req
Jul 30 12:51:55.436: htsp_process_event: [2/16, FXSLS_ONHOOK, E_HTSP_SETUP_REQ]fxsls_onhook_setup
Jul 30 12:51:55.440: htsp_call_bridged invoked
Jul 30 12:51:55.448: htsp_process_event: [2/16, FXSLS_WAIT_OFFHOOK, E_HTSP_VOICE_CUT_THROUGH]fxsls_waitoff_voice
Jul 30 12:51:55.448: htsp_process_event: [2/16, FXSLS_WAIT_OFFHOOK, E_HTSP_VOICE_CUT_THROUGH]fxsls_waitoff_voicehtsp_call_feature:feature 24

Jul 30 12:51:55.452: [2/16] htsp_set_caller_id_tx_time Caller ID:FSK_DURING_RING
Jul 30 12:51:55.452: htsp_process_event: [2/16, FXSLS_WAIT_OFFHOOK, E_HTSP_CALLERID_RINGING]fxsls_onhook_callerid
Jul 30 12:51:55.452: [2/16] c2400_ring_gen: ring1_cadence_on=250 ring1_cadence_off=500 ring2_cadence_on=0 ring2_cadence_off=0 ring3_cadence_on=0 ring3_cadence_off=0 ring4_cadence_on=0 ring4_cadence_off=0 ring5_cadence_on=0 ring5_cadence_off=0 ring6_cadence_on=0 ring6_cadence_off=0
Jul 30 12:51:55.456: [2/16] c2400_set_sig_state_intercept: ABCD=0, timestamp=0, sys_time=128897173
Jul 30 12:51:55.456: [2/16] c2400_get_ring_cadence: cadence: 2000, 4000, 0, 0, 0, 0htsp_alert
Jul 30 12:51:55.460: [2/16] c2400_get_ring_cadence: cadence: 2000, 4000, 0, 0, 0, 0
Jul 30 12:51:55.460: [2/16] c2400_set_sig_state: ABCD=0, timestamp=0, sys_time=128897174
Jul 30 12:51:55.524: [2/16] do_ring_cadence IDLE->ON (2000)
Jul 30 12:51:57.460: [2/16] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=128897374
Jul 30 12:51:57.524: [2/16] do_ring_cadence:OFF request
Jul 30 12:51:58.896: htsp_timer_stop3
Jul 30 12:51:58.900: htsp_process_event: [2/16, FXSLS_WAIT_OFFHOOK, E_HTSP_VOICE_CUT_THROUGH]fxsls_waitoff_voice
Jul 30 12:52:01.460: [2/16] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=128897774
Jul 30 12:52:01.460: [2/16] c2400_set_sig_state: ABCD=0, timestamp=0, sys_time=128897774
Jul 30 12:52:01.540: [2/16] do_ring_cadence IDLE->ON (2000)
Jul 30 12:52:03.460: [2/16] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=128897974
Jul 30 12:52:03.524: [2/16] do_ring_cadence:OFF request
Jul 30 12:52:07.460: [2/16] c2400_set_sig_state: ABCD=0, timestamp=0, sys_time=128898374
Jul 30 12:52:07.524: [2/16] do_ring_cadence IDLE->ON (2000)
Jul 30 12:52:09.460: [2/16] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=128898574
Jul 30 12:52:09.524: [2/16] do_ring_cadence:OFF request
Jul 30 12:52:13.460: [2/16] c2400_set_sig_state: ABCD=0, timestamp=0, sys_time=128898974
Jul 30 12:52:13.524: [2/16] do_ring_cadence IDLE->ON (2000)
Jul 30 12:52:15.460: [2/16] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=128899174
Jul 30 12:52:15.524: [2/16] do_ring_cadence:OFF requesthtsp_call_feature:feature 34

Jul 30 12:52:16.304: htsp_timer_stop3
Jul 30 12:52:16.304: htsp_process_event: [2/16, FXSLS_WAIT_OFFHOOK, E_HTSP_STOP_RINGING]fxsls_stop_ringing
Jul 30 12:52:16.304: [2/16] c2400_set_sig_state_intercept: ABCD=4, timestamp=0, sys_time=128899258
Jul 30 12:52:16.304: [2/16] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=128899258
Jul 30 12:52:16.324: htsp_process_event: [2/16, FXSLS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]fxsls_waitoff_release
Jul 30 12:52:16.324: [2/16] c2400_set_sig_state_intercept: ABCD=4, timestamp=0, sys_time=128899260
Jul 30 12:52:16.324: [2/16] c2400_set_sig_state: ABCD=4, timestamp=0, sys_time=128899260

Steven Holl Fri, 07/30/2010 - 06:29

The CCAPI debugs are not complete; we should see an inbound dial-peer match at the top for this call.  I only see the outbound match, so something got truncated.

Also, you typically always want to run debugs together when troubleshooting voice issues, so you can see how the stacks inter-relate to each other.

Having a current router configuration would help.  Since this is MGCP, I'd probably take a look at what 'debug mgcp packet' is doing in addition to the CCAPI and VPM debugs.

Finally, do you have other ports on this device which are working?  If so, you can run the debugs for a good port and compare it to a bad port, to find your deviation.

-Steve Holl

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