Hi there. Hope you can help.
I have just installed 2 ACE 4710 load Balancers into a 42U HP rack. We have mounted the rails
that came with the 4710's in the racks as specified. However, when we slide the uniserver
t into the rails it does not go fully home. There is about an inch gap between the 4710 front panel where the securing screws are housed and the actual cage nut located in the rack. The device will not fit flush with the racking! This cannot be right but I can see no way in which it can fit flush as the rails sliding system is fully closed up against its stops. There is no way you can mount the rails or side rails wrong so am i going mad????