UCCX 8 third party phone support

Answered Question
Jul 23rd, 2010
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Does anyone know if third party IP phones are supported in UCCX 8 contact center working environment?

I know for Call manager third party support but - are that phones going to work for contact center agent?



Correct Answer by Jonathan Schulenberg about 7 years 1 week ago

They are not. Supported phone models are inclusively listed in the compatibility guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

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