UCCX 8 third party phone support

Answered Question
Jul 23rd, 2010

Does anyone know if third party IP phones are supported in UCCX 8 contact center working environment?

I know for Call manager third party support but - are that phones going to work for contact center agent?

TIA,

Dragan

I have this problem too.
0 votes
Correct Answer by Jonathan Schulenberg about 6 years 4 months ago

They are not. Supported phone models are inclusively listed in the compatibility guide: http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
Loading.

Actions

This Discussion