CRS 5.0.2 What Does the Message "%MIVR-MGR_MGR-1-MGR_PARTIAL_SERVICE: Manager Manager in partial service"

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Jul 23rd, 2010
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What Does the Message "%MIVR-MGR_MGR-1-MGR_PARTIAL_SERVICE: Manager Manager in partial service"

CUCM 6.1.2a

CRS 5.0.2_SR03

CRS is HA


Thanks by advance for your help

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anbulloc Wed, 07/28/2010 - 10:44
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  • Cisco Employee,

Hi.


Manager Manager is the controller of other Managers... File Manager, Document Manager, Script Manager, etc. If you expand Manager Manager which one of the Managers do you see in Partial or Out of Service? Based on that you would troubleshoot from there. For example if Document Manager is in Partial you need to make sure all of your XML documents are properly uploaded.


If you need TAC assistance to troubleshoot this the best thing for them is if you restart the CRS Engine amd confirm Manager Manager is still in partial service, if so provide the \program files\wfavvid\log\MIVR\ciscoMIVR.log covering the startup event.


I hope this helps.


Regards,
Andy

k-harumoto Sat, 07/31/2010 - 19:45
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I will investigate the situation of the occurrence and the cause of the log more.

Thank you.

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