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An unexpected reset on the active supervisor engines 32 / MSFC 2A

Sergio Gaytan
Level 1
Level 1

‎07-23-2010 10:02 AM - edited ‎03-06-2019 12:10 PM

Hi,

An  unexpected reset on the active supervisor caused a switchover between  the active and standby supervisor engines 32 / MSFC 2A
on cisco WS-C6509-E, Cisco IOS Software -s3223_rp Software (s3223_rp-IPSERVICESK9_WAN-M), Version 12.2(33)SXH4.

I  used the output interpreter to analyze "show logging" command output  and found a possible CSCsl02596 or CSCsg43532 bug, so I tried to find  more details with Cisco Bug Toolkit but I did not have success  -in the bug toolkit area explained me about the bug, here the post   Bug Toolkit is unable to display CSCsg43532 bug details.

I  decided to upgrade from SXH4 to SXH6 because I found a traceback at the  cras_info files  -%ALIGN-1-FATAL, I have attached the crash_info files.

This failure was caused by a software defect ¿?.

Regards,

-Sergio

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Sergio Gaytan
Level 1
Level 1

‎07-23-2010 10:10 AM

Hi,

The CSCec51750 bug was the problem.

Regards,

-Sergio

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