UC500 and SPA500 BLF behavior

Answered Question
Jul 23rd, 2010
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Hello,


My question is in regards to BLF behavior on the SPA500 series phones running firmware version 7.4.3.


The phones are registered to the UC560 via SCCP.


Behavior:

When BLF is configured via CCA 2.2.4 for WATCH or MONITOR, the tri-color buttons are un-lit when the watched/monitored line/phone is not in use. When the watched/monitored line/phone goes off-hook the tri-color button displays red.


Question:

Can SPA phones (fw ver. 7.4.3)  registered to the UC560 (8.0.2) via SCCP have their tri-color buttons do the following?

     Be GREEN = line is registered. (This includes the phone's own lines)

     Be ORANGE = watched/monitored line registation error

     Be blinking RED = watched/monitored line ringing

     Be solid RED = watched/monitored line in use


NOTE: This requested behavior matches SPA500 phones running 7.4.4 and SIP registered to 3rd party Softswitch.


Thanks for your time.

Correct Answer by antyeung about 6 years 10 months ago

I'll take a look at this and get back to you.


-Anthony

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Correct Answer
antyeung Tue, 08/24/2010 - 14:28
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I'll take a look at this and get back to you.


-Anthony

antyeung Thu, 08/26/2010 - 12:54
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I just spoke w/ our BU and currently this is not possible when the phone is registered using SCCP.


-Anthony

eseifer Fri, 09/24/2010 - 13:50
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Thanks Anthony for getting back to me on this.

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