UC500 and SPA500 BLF behavior

Answered Question
Jul 23rd, 2010
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My question is in regards to BLF behavior on the SPA500 series phones running firmware version 7.4.3.

The phones are registered to the UC560 via SCCP.


When BLF is configured via CCA 2.2.4 for WATCH or MONITOR, the tri-color buttons are un-lit when the watched/monitored line/phone is not in use. When the watched/monitored line/phone goes off-hook the tri-color button displays red.


Can SPA phones (fw ver. 7.4.3)  registered to the UC560 (8.0.2) via SCCP have their tri-color buttons do the following?

     Be GREEN = line is registered. (This includes the phone's own lines)

     Be ORANGE = watched/monitored line registation error

     Be blinking RED = watched/monitored line ringing

     Be solid RED = watched/monitored line in use

NOTE: This requested behavior matches SPA500 phones running 7.4.4 and SIP registered to 3rd party Softswitch.

Thanks for your time.

Correct Answer by antyeung about 6 years 10 months ago

I'll take a look at this and get back to you.


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Correct Answer
antyeung Tue, 08/24/2010 - 14:28
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I'll take a look at this and get back to you.


antyeung Thu, 08/26/2010 - 12:54
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I just spoke w/ our BU and currently this is not possible when the phone is registered using SCCP.


eseifer Fri, 09/24/2010 - 13:50
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Thanks Anthony for getting back to me on this.


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