Is call hold, transfer and conference available during CCM failover

Unanswered Question
Jul 24th, 2010


Are /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hold, Transfer, and Conference services available when CCM failover ocurs on an active call. Can the user whose call remains connected initiate hold, conference or perform a transfer on that call. I read if a call was put on hold and failover occurs, the held party will no longer hear music on hold. Is that correct..


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Jaime Valencia Sat, 07/24/2010 - 15:02

Assuming the server where the MOH server is also the CCM server you're failing over and the IPVMS also failed or the server crashed then yes.

But as long as you have IPVMS or HW CFB and the proper MRGL config for failover all should work once the failover is done



If this helps, please rate


This Discussion