I am currently configuring phones for a court system on our network.
The customer is accustomed to a Centrex multi-line huntgroup and would like to get away from using it. All of the members of the mhlg are scheduled for migration to DID service by the LEC on Tuesday a.m. I now have to setup the main listed # so that it is accessible by all members of a particular group. I believe that I have to setup a new partition and a pick group, ensure that the main listed # and the other #s in that group are administered to use the new partition, then give all fo the #s access to the pick group. By doing this, I believe there will be less phone administration required (i.e., no need to create call appearances on all of the phones that need to pick the calls coming in on the main listed #). Pls confirm that I'm headed down the right path.