The is for an Autoattendant script.
I have the question from client to prepare the script that will play 2 differnt MOH after Menu selection.
The Script call flow is
1. Incoming call from PSTN to Pilot no.
2. Welcome message with Selection option 1 for Local language & 2 for English.
3. Under Local language Menu there a differnt Prompt & sub menus options
4. When the call is transfered to sub menu call re-direct No it should play MOH in the local language.
If the users selects 2 for English
then under sub menu after call -redirect option to Extn it should play English MOH.
The MOH is played from CCM CTI ports now.
How do i play different MOH for 2 different menus.
DO you guys have different thinking to make this work.