UCCX Agent in talking state

Answered Question
Jul 25th, 2010


Installed applications: Cisco CUCM 7.1.3 and UCCX 7.0.1 R5

i have working  30 agents using the CAD, but i have an issue with two agents, sometimes they hold in talking state and they have to close the CAD an open it again to keep working.

I don´t think that the issue is of the entire platform maybe something installed in their computers.

Thanks for you help


I have this problem too.
0 votes
Correct Answer by Walter Solano about 6 years 3 months ago

Hello Jose,

That could be a known bug, plese check this out:



Please rate this post if was helpful

Walter Solano

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)


This Discussion