Can I using pattern matching in UCCX XML? When some person from A site call to contact center, A script will check prefix of calling number to match data in XML or not?
<?xml version="1.0" encoding="ISO-8859-1"?>
If calling number is 2019999 how to write script and XML path to check only 3 digit from calling number in XML file. Anyone can sugguest solution about this issue? Please help!
Thanks you for every comment.