How do I replace a hard disk on a 7828I4 CUCMBE ?

Answered Question
Jul 26th, 2010
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Anyone got any instructions on the procedure to replace a failed hard disk on a 7828I4 cucmbe ?


Is it a case of power down, replace failed disk, power up and let the server take care of everything else?


Or is there any configuration work on the server required ?


It hasn't failed yet but better to know how before the event


Hardware spec listed below.


Thanks


Andy



Platform Type7828I4
Serial NumberKQRZNGC
Processor Speed2660
CPU TypeIntel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz
Memory8192 Mbytes
Object ID1.3.6.1.4.1.9.1.899
OS Versionoperatingsystem.UCOS4.0.0.0-31
RAID DetailsLSI Logic IR Configuration Utility 2.00.15
Read configuration has been initiated for controller 0
------------------------------------------------------------------------
Controller information
------------------------------------------------------------------------
Controller type                         : SAS1064E
BIOS version                            : 6.16.00.00
Firmware version                        : 1.26.81.00
Channel description                     : 1 Serial Attached SCSI
Initiator ID                            : 112
Maximum physical devices                : 62
Concurrent commands supported           : 266
Slot                                    : 0
Bus                                     : 1
Device                                  : 0
Function                                : 0
RAID Support                            : Yes
------------------------------------------------------------------------
IR Volume information
------------------------------------------------------------------------
IR volume 1
Volume ID                               : 16
Status of volume                        : Okay (OKY)
RAID level                              : 1
Size (in MB)                            : 237464
Physical hard disks (Target ID)         : 17 18
------------------------------------------------------------------------
Physical device information
------------------------------------------------------------------------
Initiator at ID #112
Target on ID #17
Device is a Hard disk
Enclosure #                             : 1
Slot #                                  : 1
Target ID                               : 17
State                                   : Online (ONL)
Size (in MB)/(in sectors)               : 238475/488397168
Manufacturer                            : ATA    
Model Number                            : WD2502ABYS-23B7A
Firmware Revision                       : 3B04
Serial No                               :      WD-WCAT1E211478
Drive Type                              : SATA
Target on ID #18
Device is a Hard disk
Enclosure #                             : 1
Slot #                                  : 0
Target ID                               : 18
State                                   : Online (ONL)
Size (in MB)/(in sectors)               : 238475/488397168
Manufacturer                            : ATA    
Model Number                            : WD2502ABYS-23B7A
Firmware Revision                       : 3B04
Serial No                               :      WD-WCAT1E286786
Drive Type                              : SATA
------------------------------------------------------------------------
Enclosure information
------------------------------------------------------------------------
Enclosure#                                : 1
Logical ID                              : 5005076b:06498f74
Numslots                                : 4
StartSlot                               : 0
Start TargetID                          : 0
Start Bus                               : 0
------------------------------------------------------------------------
Correct Answer by Ashley Georgeson about 6 years 8 months ago

Hi Andy,


It looks like you are running RAID1 with two matched drives on this appliance, so it should be the same as for any old server.


According to this page from Cisco regarding the MCS7825-H3 it is simply a case of powering down, swapping the drive and powering up.


http://cisco-images.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/ps7300/product_data_sheet0900aecd805efb14.html


Although this is an HP server and you are using an IBM, it should be the same process for you.


Hope that helps, Ash.

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Correct Answer
Ashley Georgeson Mon, 07/26/2010 - 04:19
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Hi Andy,


It looks like you are running RAID1 with two matched drives on this appliance, so it should be the same as for any old server.


According to this page from Cisco regarding the MCS7825-H3 it is simply a case of powering down, swapping the drive and powering up.


http://cisco-images.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/ps7300/product_data_sheet0900aecd805efb14.html


Although this is an HP server and you are using an IBM, it should be the same process for you.


Hope that helps, Ash.

andyhibbert Mon, 07/26/2010 - 05:00
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BTW. Back in 2007 did you work for a company called L3C based out of Nottingham ?

Ashley Georgeson Mon, 07/26/2010 - 09:06
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I did indeed - what a small world!


I hope that everything is still going will with you.


Regards, Ash.

Ashley Georgeson Fri, 09/09/2011 - 02:31
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Hi David,


Is the failed drive the same model number as the the failed (and remaining) drive?


If a simple plug in and reload does not rebuild the RAID partition I would consider raising a TAC case.


Sorry I can't be more helpful.


Regards, Ash.

Aaron Harrison Fri, 09/09/2011 - 02:40
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Hi Mr Dave


On the HP SATA servers I recall you had to go into the RAID BIOS util to rebuild the array. Not sure if the IBMs are the same..


Maybe have a look at this as well:


https://supportforums.cisco.com/docs/DOC-12955


Aaron

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