UCCX Phone agent Auto Login

Unanswered Question
Jul 26th, 2010


I exprienced an odd issue where a phone with the IP Phone agent service (one Button logon) automatically logged into its queue after a call manager failover.

Over the weekend we exprienced a network outage which caused the phone in question to lose contact with its primary Call Manager, so it re-registered with its secondary call manager.  When it did the IP Phone Agent service automatically logged the this phone into the queue.

I cant find a cause for this and i have confirmed that it didn't happen to any other phone in our environment.  Does anyone have any ideas as to why this would happen.

UCCX 7.1 sr5

CUCM 7.1.5


I have this problem too.
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