Missed Viruses?

Unanswered Question
Jul 27th, 2010
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Does IronPort have any mechanism to report missed viruses, something along the lines of [email protected]?


We have IronPort C660s on our perimeter and Exchange 2007 running ForeFront and occasionally ForeFront will detect an e-mail with a virus that went through our C660s undetected.  We are currently only running the Sophos engine, not McAfee, not Virus Oubreak Filters.  I think I asked our Sales Rep for a price quote on McAfee and the VOF but I about fainted at the price.


Jason

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kyerramr Tue, 07/27/2010 - 11:31
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Hello Jason,


You can always submit a sample to Sophos - KB article - http://tinyurl.com/ykpm39.


To get any additional information about why this message was passed or other, please open a support request with Cisco IronPort Customer Support with a sample message (File if any) for deeper inspection.


Best,

Kishore

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