Problem between IPCCX & VXML Application

Unanswered Question
Jul 27th, 2010
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Hi,

we have a problem with a VXML App and IPCCX 7.01 SR5. We are using Nuance Speech Server 5.0, Nuance Recognizer 9.0 and RealSpeak 4.5. We have configured MRCP ASR Subsystem using grammar type OSR 3.1.x and Nuance variants. When we use OSR 3.1.x variant, the application cannot perform any recognition. When we use Nuance variant, we have observed that CRS Voice browser shows an error like "Grammar Type Not Supported".

About TTS configuration, we have configured TTS provider (RealSpeak 4.5) as RealSpeak 4.0 because there isn't a provider for RealSpeak 4.5


I've followed the following bulleting from Cisco to configure Nuance:


http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_bulletin_c25-546866.html


With no success.


Is it necessary to configure any in CRS (IPCCX) Voicebrowser to solve it?


Is it a problem with Nuance?


Any ideas?


Regards

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