Problems with LD Calls that have "011" in the middle

Answered Question
Jul 27th, 2010

Gentleman,    

      Everytime a user on our system dials a regular long distance call with 011 in the middle (I.E. 1-212-550-1155) The call drops when the system tries to route it.  We are using CallManager ver 4.1.(3) with a 2811 Voice Gateway.


     The Route Patterns on the Callmanager are as follows:


For standard local and long distance calls -->  9.1[2-9]XX[2-9]XXXXXX

For International calls                              -->  9.011!


     When it hits the voice gateway to be sent off to the PRI we have the following configuration:


dial-peer voice 1002 pots
description dial-peer for Outgoing Calls to Paetec PRI Trunk
translation-profile incoming Inbound_Translation_Profile
translation-profile outgoing Out_Trans_Profile_for_Intl_Call
preference 1
destination-pattern 9T
incoming called-number .
direct-inward-dial
port 0/0/1:23


voice translation-rule 2
rule 1 /011/ // type any international plan any isdn


voice translation-profile Inbound_Translation_Profile
translate called 1

voice translation-profile Out_Trans_Profile_for_Intl_Call
translate called 2


Thanks!

Correct Answer by Jaime Valencia about 6 years 7 months ago

The problem is your rule, it changes ANY occurrence of 011 to null. You need to configure it to ^011 so it matches 011 only in the beginning of the dial string.


Match String

Replace String

Dialed String

Replaced String

Comments

/444/  
/555/

4441212

44441212

44414441212

5551212

55541212

55514441212

Match the substring

/^1#/
//

1#456

456

Match 1# at the beginning and replace it with Null.


Number Translation using Voice Translation  Profiles

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

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Correct Answer
Jaime Valencia Tue, 07/27/2010 - 10:18

The problem is your rule, it changes ANY occurrence of 011 to null. You need to configure it to ^011 so it matches 011 only in the beginning of the dial string.


Match String

Replace String

Dialed String

Replaced String

Comments

/444/  
/555/

4441212

44441212

44414441212

5551212

55541212

55514441212

Match the substring

/^1#/
//

1#456

456

Match 1# at the beginning and replace it with Null.


Number Translation using Voice Translation  Profiles

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

jasongersh Tue, 07/27/2010 - 10:47

Thank you so much!  This problem was aggrevaiting me for a long time!


It was the perfect fix.

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