MPE Utilization report vs In Session monitoring

Unanswered Question
Jul 27th, 2010

I have MPE We have 25 voice ports and 20 Web ports. Today when I go look at the utilization report for voice it says 100% scheduled and 10% utilized. At the same time I look at the in session monitoring and count 15 ports in use for voice. Is there something I need to correct for reporting or is it broken? Thanks


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
rob.huffman Wed, 07/28/2010 - 06:18

Hi Donnie,

Just a thought here

The Port Utilization report looks at this usage over a specified period of time

(I believe the default is 9 hours) so over the 9 hours (in my example) the Voice

Ports used vs scheduled average was 10%.

The Session monitoring is a "real time" look at the port usage. When you checked

the Ports being used were 15/25 but throughout the Reporting period that is referenced

in the Port Utilization Report (above) this was not the case. You might want to tune the

parameters for the start/end times in the Port Utilization Report to reflect the most

accurate data.



dmosher35 Wed, 07/28/2010 - 13:15

Thank you very much for your feedback. I'll look into that and see what happens.


This Discussion