I have a challenging question that I am not sure how to answer, as I am fairly new to the UCCX world.
I want to be able to change CTI route points in CUCM 7.1 using an UCCX script.
I have the trigger and most of the script set up so that when you dial a certain extension you get a prompt asking whether you would like to change the route points or unchange the route points.
But getting the routes changed is where I am stuck. Does anyone have an idea that they can suggest to me?