My IT department is requiring an upgrade of the Cisco AnyConnect Client. I am not sure what version I had before, but I believe it was a 3.x version. That version was working fine. However, whenever I try to install the Cisco AnyConnect version 2.4.1012, it fails with the error:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon_Install, location: C:\Program Files\Cisco\Cisco AnyConnect VPN Client\VACon.exe, command: -install "C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnva.inf" VPNVA
I am running Windows Vista for Business (32 bit).
I have been working on this problem for a few days with no solution. Some of the things that I have tried:
- Ensuring that my account has administrator access.
- Turning off all virus protection and firewalls.
- Manually removing all traces of all Cisco VPN Clients from the system (not sure if i was able to remove ALL traces)
- Shutting down all unnecessary services during install.
No matter what I do, I get the above error. Any help would be appreciated.
I have attached the MSI install log below. You can see the error occur at line 2151.