How do I get "Dial 9 For an Outside line" to appear at the bottom of a 79XX phone?

Answered Question
Jul 28th, 2010

Saw a phone at a local retailer that had "Dial 9 For An Outside Line" how do I add that to my 79XX series of phones?

Correct Answer by Steven Holl about 6 years 6 months ago

What does the status line currently display?  If it says 'Your current options' then you have CUCM.  If it says something like 'Cisco Unified CME' then you have CME.  The former cannot be changed, the later is done with these commands:

enable

config t

telephony-service

system message "message"

reset all 1 <---resets all phones

exit

exit

wr <---saves config

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Aaron Harrison Wed, 07/28/2010 - 08:11

Hi

With CUCME you can use a 'system message' command under telephony-service config to set that line.

I don't believe you can set it on a CUCM system.

Regards

Aaron

Please rate helpful posts....

aejhpp9 Wed, 07/28/2010 - 08:18

I appreciate the reply but how do I know if what I have is CUCME or CUCM?

Aaron Harrison Wed, 07/28/2010 - 12:59

If you don't know you'll struggle to configure it :-)

CUCM is server based and uses routers for PSTN connectivity and other stuff, whereas CUCME is based on a router only.

Regards

Aaron

Correct Answer
Steven Holl Thu, 07/29/2010 - 11:46

What does the status line currently display?  If it says 'Your current options' then you have CUCM.  If it says something like 'Cisco Unified CME' then you have CME.  The former cannot be changed, the later is done with these commands:

enable

config t

telephony-service

system message "message"

reset all 1 <---resets all phones

exit

exit

wr <---saves config

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