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Unity 7 Backup Subscriber Server - Live Reply not working

nwkotze
Level 1
Level 1

Hi we have two Unity 7 servers, one Primary and 2nd Backup Subscriber Server.

Live Reply is not working when the Unity Primary Server fall onto the Backup Server.

Do anyone have an idea or an solution form me?

On both Servers:

Unity Version: 7.0(2.0)

Patch installed: CU7.0(2)_ES34

Exchange 2007

Many Thank,

Nico

1 Reply 1

Scott Hills
Cisco Employee
Cisco Employee

Hello,

I am looking at the guide for this and found the following:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/5x/networking/guide/ex/5xcunet030e.html#wp1050502

Enabling Cross-Server Live Reply and Entering the Pilot Numbers of Destination Cisco Unity Servers

Do the following procedure on each Cisco Unity server in the dialing  domain. If the system is using failover, do the following procedure on  both the primary and secondary server, because most of the settings on  the Network > Dialing Domain Options page are stored in the registry.  (Registry settings are not replicated to the secondary server.)

To Enable Cross-Server Live Reply and to Enter the Pilot Numbers of Destination Cisco Unity Servers

You might just verify this has been done on the Secondary also.

Thanks,

Scott

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