Hello, I was wondering if any of you guys is familiar with this issue that I'm having. We recently upgraded to 7.1.5 because of a Call Transfer problem when enabling the Recording Options to "Automatic Call Recording Enabled". However, the upgrade did not fix the problem. So here's what I have tested so far:
- I place a call to another IP phone and ask that person to Transfer me to another person. When the 2nd person press Transfer and dial the 3rd person is fine but when they press Transfer again to complete the transfer then I got a beeping sound. And the call will be terminated.
- It is very much similar to the test above except that I'm pressing ConFrn and try to conference in another person.
These test was perform with the Recording Options: Automatic Call Recording Enabled. If I disabled the Recording Options then it will work but our third party recording software requires that the Recording Options has to be Automatic Call Recording Enabled.
If anyone experienced the same issue and had a fix for, please share your experience and info for this issue. Your help is greatly appreciated.