CM 4.x to 7.x upgrade

Unanswered Question
Jul 28th, 2010

How can I user/device specific settings using BAT tools? such as speed dial settings, shared line etc etc. We are migrating 250 phones from cm 4 to cm 7. Its a fresh install and we did not use DMA.

We are also upgrading Unity to version 7 and would like to transfer over voicemail recording and voicemail messages,

Any pointers are highly appreciated.

Regards

OJ

I have this problem too.
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Jaime Valencia Wed, 07/28/2010 - 20:01

Use the option "export all details" and then adjust the file for 7.X, there are many new mandatoy fields that 7.X has and your file will be missing.

Then use the import all details in 7.X

Depending on what Unity version you have you can use COBRAS (4.0(5) is the absolute minimum for the tool)

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

Ojasvi Bansal Tue, 08/03/2010 - 12:05

Thanks for your reply.

Apparantely Cisco has a bug in import tool for Unity connection 7.x. Any other option that you could think of?

OJ

Ojasvi Bansal Tue, 08/03/2010 - 12:16

I tried using the utility. The export from 1.2 went smoothly but during import I got this error message

COBRAS Import Report

(error) failure loading EML file from hard drive for message to subscriber with [email protected] in SendMessageToServer_CUC.

                  (error) 91 (Object variable or With block variable not set) in procedure SendMessageToServer_CUC of Module modUnityMessages

                  (error) 91 (Object variable or With block variable not set) in procedure SendMessageToServer_CUC of Module modUnityMessages

So I opened a case with Cisco TAC and this is what they replied to me.

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

This seems to be an issue with Unity Connection 7.1.5 or with the latest COBRAS migration tools that is preventing us from successfully migrating the users messages. Based on my research, I found a case that is actually having the same issue with the same System versions that it is still not resolved and at this point we need to engage additional resources in case we are hitting a new bug.

Thanks for your help.

OJ

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