7937 call recording.

Unanswered Question
Jul 29th, 2010


From release 1.4(1) the 7937 is able to be voice recorded.I have updated out callmanager 6.1(4a)SU2 with this firmware and tried to setup a phone.

the options

recording option

recording profile

Are missing like before.Anyone tried to do this recently as i'm sure i muse be missing something



I have this problem too.
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Jason Wiatr Thu, 07/29/2010 - 12:38

Hi Mark,

Have you tried restarting the TFTP service, after installing the 1.4(1) firmware? Hope this helps. -Jay

I was able to get the recording options and recording profile by installing the latest device pack fro 6.1.4 ( Link.

I installed the device pack on all of the nodes and my cluster and performed a cluster reboot per the release notes for the device pack, Link

Hope this helps.



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