slow ldap query after upgrading to ciwuc - 6.3

Unanswered Question
Jul 29th, 2010
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anyone here experienced this kind of dilemma?

after upgrading to new ironport web filter - version 6.3 it takes time to query the ldap.

this means, if a user gets created via AD and added to a particular group (e.g with-access-internet) when tested, it will fall to the global policy - denied

identity is being matched properly except for the  access policy as a result of policy tracing

after 24 hours it appears to be working.

i talked to some support but it seemed they're having hard time figuring out.

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