callmanger active screen timeout

Unanswered Question
Jul 29th, 2010

Hi all,

is ti possible to change the timeout for active screen in web browser for call manager?

Thanks.

I have this problem too.
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dave.yeskey Mon, 08/08/2011 - 10:24
CSCsj45520 has been superseded by CSCtg93113.

Dear valued Cisco Bug Toolkit customer, the bug ID  CSCtg93113 you searched contains proprietary information that cannot be  disclosed at this time; therefore, we are unable to display the bug  details. Please note it is our policy to make all externally-facing bugs  available in Bug Toolkit to best assist our customers.  As a result,  the system administrators have been automatically alerted to the problem.

So now we can't even track the bug.

dave.yeskey Tue, 08/09/2011 - 07:26

Thanks.  Here's hoping it's because they are adding it to an upcoming release.

rob.huffman Tue, 08/09/2011 - 08:38

Hi Dave,

Here's the response

Hi Rob,

CSCtg93113 has been marked by the engineering team as "internal" and hence it is not visible to customers and partners.

I have talked to the concerned engineers on displaying this bug in Bug Tool Kit. Meanwhile, this bug has been fixed and these are the fixed-in versions:

8.6(0.94130.14)

8.6(0.94130.46)

8.6(0.94130.51)

8.6(0.94130.78)

8.6(0.94130.91)

8.6(0.96000.56)

8.6(0.96000.143)

8.6(1.10000.43)

Thanks,

Deepika

Cheers!

Rob

rob.huffman Fri, 08/12/2011 - 06:38

Hi Dave,

This bug is now visable and there is a fix

CSCtg93113            Bug Details

                         
UCR2008 IA CLI, SSH, Web need a configurable timeout
Symptom:
This enhancement is required in UCM 8.6 to meet the DoD UCR2008 requirement 5.4.6.2.1.7-1.o.1 "The default for session inactivity is 15 minutes and shall be configurable"

We need to add an option for the system admin to configure what the inactivity timeout should be for the CLI/SSH and Web interfaces.

This will probably require a new CLI command (CLI/SSH timeout) and a new UCM service parameter (Web timeout).

We can leave our default timeouts of 30 minutes in place.


Conditions:
Communications Manager deployed in a highly secure network such as Department of Defense

Workaround:
None.  Upgrade to a version that includes this enhancement then use the following new CLI commands:
show cli session timeout
set cli session timeout < min>
show webapp session timeout
set webapp session timeout < min>
StatusStatus
Fixed             

Severity Severity
6 - enhancement

Last Modified Last Modified
In Last 3 Days        

Product Product
Cisco Unified Communications Manager (CallManager)         

Technology Technology


1st Found-In 1st Found-in
8.6       
              
Fixed-In Fixed-in
8.6(1.10000.43)
8.6(0.94130.91)
8.6(0.94130.46)
8.6(0.94130.51)
8.6(0.94130.78)
8.6(0.94130.5)
8.6(0.94130.14)
8.6(0.96000.143)
8.6(0.96000.56)                                                          
Related Bug Information
                
configurable CCMAdmin timeout
Symptom: Browser session to CCMAdmin times out after 30 minutes and user must re-authenticate.  Conditions: Browser session to CCMAdmin idle for 30 minutes with CM6.x.  Workaround: None.  Reauthenticate after 30 minutes of inactivity.  Further Problem Description: This is an enhancement request to allow configuration of web session timeout. Please contact Cisco account team or Cisco Product Manager for status, details, and updates about this enhancement request.

Cheers!

Rob

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