UCCX Contact Center Express (NO RMCM SUBSYSTEM ???)

Unanswered Question
Jul 29th, 2010
User Badges:

Hi Need a little Help.

I have installed uccx 7.0 and uploaded my license. The license is uploaded Successfully however I do not have RMCM provider under Cisco unified CM configuration. therefore I am unable to configure Agent resources.

Any idea why.

Any help would be appreciated.



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
cndilip123 Thu, 07/29/2010 - 20:04
User Badges:

Is this the right license? What does the "About" information say?

Jonathan Schulenberg Fri, 07/30/2010 - 04:54
User Badges:
  • Super Bronze, 10000 points or more
  • Cisco Designated VIP,

    2017 IP Telephony

Sounds like you have an IP IVR license. You should open a TAC case if you are confident that you ordered CCX and not IP IVR.


This Discussion