07-30-2010 02:35 PM - edited 03-11-2019 11:19 AM
Hi
My ASA5505 is not boot up. I did upload ios from rommon mode with tftp and tftpdnld.It is uploaded successfully after reboot it stopped at cisco logo sing.
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
I deleted old ios and upload new but look same. Can any one give any suggestion?
07-30-2010 04:31 PM
Hi,
Was a recent hardware change done (Memory Upgrade)? Can you please post the full boot up sequence from the time you plug in power, to the point at which it hangs.
- Magnus
07-30-2010 04:51 PM
Hi
Thanks for your reply. Yes we did but same thing before and after. I attached boot sequence. Would be appreciated let me know your views.
Regards,
Aminul
07-30-2010 05:09 PM
Aminul,
The attached zip only has a text file with:
"
Copyright (c) 1996-2010 by Cisco Systems, Inc.
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
"
If you attach a console cable and then plug in the ASA you shoudl see something start like....
"
CISCO SYSTEMS
Embedded BIOS Version 1.0(12)6 08/21/06 17:26:53.43
Low Memory: 632 KB
High Memory: 251 MB
PCI Device Table.
Bus Dev Func VendID DevID Class Irq
00 01 00 1022 2080 Host Bridge
00 01 02 1022 2082 Chipset En/Decrypt 11
00 0C 00 1148 4320 Ethernet 11
00 0D 00 177D 0003 Network En/Decrypt 10
00 0F 00 1022 2090 ISA Bridge
00 0F 02 1022 2092 IDE Controller
00 0F 03 1022 2093 Audio 10
00 0F 04 1022 2094 Serial Bus 9
00 0F 05 1022 2095 Serial Bus 9
Evaluating BIOS Options ...
Launch BIOS Extension to setup ROMMON
Cisco Systems ROMMON Version (1.0(12)6) #0: Mon Aug 21 19:34:06 PDT 2006
Platform ASA5505
Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.
Launching BootLoader...
"
Please send the full boot up output.
- Magnus
07-30-2010 08:06 PM
Hi
Thank for your prompt reply .Yes you are right. It is text file. Now I am in home. I will do it from my office. I am really appreciating your feedback.
Aminul
08-02-2010 08:41 AM
08-02-2010 09:09 AM
Aminul,
It looks like the flash is corrupted on that firewall. As a result we must format the flash. Please do the following:
1) Boot from TFTP again so that you can get to the ASA prompt
2) Format the flash with the command 'format flash:'
3) Copy the image from TFTP to flash:
Worth noting is that the Rommon TFTP boot *does not* copy the code to flash. You must copy it once again once the firewall has booted and you can access the prompt.
- Magnus
08-02-2010 09:29 AM
Hi Magnus
Thanks for your reply. Actually I am unable to go privilege mode .My asa stacked before going to privilege mode. Is there any way to format the flash from rommon mode or what is your suggestion? Would be appreciated if you let me know your views.
Aminul
08-02-2010 07:49 PM
Aminul,
I see you are trying to boot up 7.2.2. What does the boot up sequence look like if you try a later build like 7.2.5 or 8.2.2 (which can be downloaded from cisco.com).
- Magnus
08-02-2010 08:07 PM
Hi Magnus
Thanks for your reply. Yes I did 7.2.2 and also try to 7.2.5 which I downloaded from Cisco. Any information would highly appreciate.
Regards
Aminul
08-02-2010 08:11 PM
Aminul,
Can you post the 7.2.5 output. There were some code changes with flash handling between 7.2.2 and 7.2.5 and it may display different output that could help track the issue further. Also please try 8.2.2 if you can, there were plenty of changes that went in in how the firewall code interacts with the HW. In the end, if the flash is unrecoverable, you would need to RMA it which would involve you openning a service request. So lets try 8.2.2, if it is the same result go ahead an open a service request since we may just be chasing a HW issue this whole time.
- Magnus
08-03-2010 08:23 AM
Hi Magnus
Thanks for your reply. I upload new software 8.2.2 but still same thing. Please have a look attachment for output. Any information would be appreciated.
Regards
Aminul
06-29-2011 07:15 PM
Was this issue ever resolved. I have the same problem.
Thanks
06-18-2012 05:33 AM
Hi,
I have thesame problem with ASA 5505 stop loading the IOS. The stack to this stage. I cant install new ios the port is dead also i cannot any of the ports assigned on the firewalll. Any one help me
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
07-24-2012 06:27 PM
I am also having this issue. Did anyone resolve this problem?
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