Unknown Call in CCM 7

Answered Question
Jul 31st, 2010

I need some guidance in how to handle unknown calls coming into the CCM 7. We currently have two PRI using an MGCP gateway. I was wondering if there is some sort of system that I can implement to reroute calls that come in with a caller ID of “ Private” or “Unknown Call”, so that they can be identified before they are patch in to the extension or number called.

I have this problem too.
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Correct Answer by Jaime Valencia about 6 years 2 months ago

Not with MGCP, you would need H323 to match calls with unknown CLID and either reject them or apply some translation to them.



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