Hi,

I have installed NAM in 6500 switches. I do have the below problem in configuring the NAM module..

1)      For alerts and scheduled reports to be send to e-mail, I did the needed configuration. On testing the send e-mail alerts to a specific mail address, the hostname of the NAM gets appended with the SMTP server.

Example: I mention hostname as TEST-NAM1 under network parameters, then under e-email configuration I mention the SMTP server abcsmtp@test.gov.ae and the test recipients as abc.xyz@test.gov.ae, when the NAM sends the e-mail alerts it uses nam@TEST-NAM1.test.gov.ae as the sender address, ideally it should use TEST-NAM1am@test.gov.ae.

2)      Under monitor tab when I click on conversation and then a specific conversation then under host details it mentions DNS name not available. But the DNS parameters is configured correctly on the NAM

3)      Under the tab monitor – Applications – url, I see different URL’s and its related hits, customer needs the details of hits from where the hit is initiated and related details. I can see the counter of hits increase but there is no way to pull out it related details.

Kindly suggest...