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Video with Intercom calls

Nicolas Mansour
Level 1
Level 1

Hi there,

Is it possible to answer an intercom call and have let's say CUVA pop up as a normal video call?

What happens is the user already has a video call up and an intercom call comes in?

Thanks in advance,

Nick

1 Reply 1

Joseph Martini
Cisco Employee
Cisco Employee

Currently call manager only advertises audio capabilities for an intercom call so there's no way to make the intercom feature use video.  On the other hand you can setup an auto answer line on someone's phone that can be used like an intercom and if both sides are video capable you'd see video too, but the audio would be two ways as well all the time since the phone auto answers rather than an intercom's one way audio until the intercom line is pressed to speak back.