Video Portal 5.1

Unanswered Question
Aug 2nd, 2010


I am having DMS 5.1.

I have configured the videos on VP. User can successfully access the VP and able to play the respective videos.

On VP, user is getting an option to download the video. But user is not able to download it.

Need help to resolve this.



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sdhanral Thu, 08/05/2010 - 13:41


Try the following steps :-

1) Log in the DMM

2) Click Video Portal

3) Click Programs -->Add a New Program -->Name the Program -->Select VOD / Live Event -->Save

4) Now Navigate to the Program --> Click the "+" sign to add video part --> Fill out the Video Description --> On the next screen click on the Folder icon --> Click Add Video Part --> Browse the Video file if it is a VOD (or else populate appropriate fields for Live Event) -->Save

5) The next screen (Video Portal » '' Videos » '>' Video Part »  Part #1  Active Related Items             ) should say " Part #1 has been added." -->Click on Folder Icon again --> Add New Related Item.

You will be prompted with 4 options as follows :-

- (Download ) Files for end users to download

- (Web Link in New Default Browser) URL opens in a standard browser

- (Web Link in New Default Browser)URL opens in a customized browser

- (Related Videos) Link to another video offering in the library

6) Select "Download" option --> Browse your Video file again -->Save

7) Click Deployment --> Schedule Immediately --> Create Deployment

8) Once the deployment completes --> Launch the instance of the Video Portal --> Play the Video

9) On the top right corner of the Video Screen you will notice "Video Info" --> Click on it --> Click Downloads tab --> You should see the video there.

Note : The all the Images, logos, preview videos, sound clips       are stored on the location specified under Deployment Locations (Video Portal --> Setup -->Deployment Locations --> Support) Make sure the FTP Test passes for the FTP server and Root URL Path Exits (HTTP URL) - Try putting the URL in the Web browser and see if the directory listing shows all the content.

The process does look involved but it is not all that complex - Significant changes has been made to the Video Portal in the 5.2 and 5.2.1 release - It is now called Show and Share and is very user friendly. Hope this helps for now.


Sagar Dhanrale


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