We have setup a Cisco Unified Mobility Advantage release 18.104.22.16801-3 in our Lab.
· Completed the Post configuration wizard successfully.
· All Adapter configurations are tested fine.
· I am able to login to the Unified mobile communicator on my Nokia E71 and it is showing the presence status.
I am unable to place a call to the internal DN number of a user that I add to my contact list on the mobile client. Text chat is also not working. I know dial via office will not work unless I make certain changes in the CUCM. But since the presence is up on my mobile client and the username is associated to a working DN and device internal voip calls should be going right ?
Please let me know if I need to make any changes on the call manager that would refer to the communicator instance running on my mobile so that it would take the device and DN associated to the user that I am logging in with.
Similarly is there any change that I need to make in Presence to make the IM work on the mobile client.
Again, the presence status is working absolutely fine but I am not able to make an internal calls to a user added to my contact list in the mobile client that shows available status. The call is routed to the GSM mobile network and says invalid number. It is not entering the VOIP network.
Please let me know if any logs are required. Please me help me on this since there are hardly very few documents available for mobility.
Thanks in Advance