Volume Levels on 7900 Series Phones

Unanswered Question
Aug 2nd, 2010

Is there a way to increase the volume of a call on 7900 series phones from the UC? 

I have a customer that is complaining the the volume level is not loud enough after adjusting the volume to the max on their phones.



I have this problem too.
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Mario Garcia Mon, 08/02/2010 - 14:12

Hi Java,

This is for both IP phone to IP phone and IP phone to PSTN.



Jonathan Schulenberg Wed, 08/04/2010 - 11:57

That would be a no for ip-to-ip phone calls. The only causes for this that I could think of are a) the user is holding the handset several feet away from their mouth; b) they are whispering; or c) there is a bug in the firmware of the phone (unlikely).

As for IP-to-PSTN calls, you can amplify the volume using the input gain command on the voice-port in IOS.


Mario Garcia Wed, 08/04/2010 - 13:45

Thanks Jonathon, I knew about the IP to PSTN, but it is with the IP to IP phones where they experience the most issue.


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