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Problem install license in a UNITY Express 8.0

Andrés Mora
Level 1
Level 1

i've got this problem on my service router 2951 with a NME-CUE Unity Express v 8.0.

I've got the PAK file and enter on cisco.com/go/license to get the .lic file to install in the unity module,  but when i run the command that is specified in the mail delivered by cisco appears this:

I'm using the evaluation license for 10 days and i need to install the license to activate the voice MBX

se-my_unity# $dres@172.16.3.195/FOC14162PKH_20100730153717069.lic
% Error: License installation failed with error: XML parsing failed

Can you help me with this problems.

3 Replies 3

mohamed.afifi
Level 1
Level 1

I have the same issue with ISM-SRE running Unity Express 8.6

I used the PAKs to obtain the license files and tried to install from a remote ftp server and also from the router as a tftp server.

Any help on this one is highly appreciated.

here is the only error message I get:

% Error: License installation failed with error: XML parsing failed

Hi Mohamed,

Check out this thread

https://supportforums.cisco.com/thread/2158129

Cheers!

Rob

"Why not help one another on the way" - Bob Marley

I'm running into a problem with CUE 8.6.6 on SRE-300.  The file was unzipped and i can see from either my TFTP server or FTP that the file is being correctly served. 

 

Did you ever get a fix?  The other suggestions have not panned out.

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