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rvs4000

qsecofr76
Level 1
Level 1

Dear Sirs,

     We have a problem with rvs4000... we need to do a simple VPN using QuickVPN software but every time we try to connect we obtain the same error message: the remote gateway is not responding. do you want to wait?

... log of Quickvpn is:

2010/08/03 16:50:26 [STATUS]Success to disconnect.
2010/08/03 16:59:34 [STATUS]OS Version: Windows Vista
2010/08/03 16:59:34 [STATUS]Windows Firewall Domain Profile Settings: ON
2010/08/03 16:59:34 [STATUS]Windows Firewall Private Profile Settings: OFF
2010/08/03 16:59:34 [STATUS]Windows Firewall Private Profile Settings: OFF
2010/08/03 16:59:35 [STATUS]One network interface detected with IP address 192.168.1.33
2010/08/03 16:59:35 [STATUS]Connecting...
2010/08/03 16:59:35 [DEBUG]Input VPN Server Address = 88.xxx.xxx.xxx
2010/08/03 16:59:35 [STATUS]Connecting to remote gateway with IP address: 88.xxx.xxx.xxx
2010/08/03 16:59:45 [WARNING]Remote gateway wasn't reached...
2010/08/03 16:59:45 [WARNING]Failed to connect.
2010/08/03 16:59:49 [STATUS]Remote gateway was reached by https ...
2010/08/03 16:59:49 [STATUS]Provisioning...
2010/08/03 16:59:58 [STATUS]Success to connect.
2010/08/03 16:59:58 [STATUS]Tunnel is configured. Ping test is about to start.
2010/08/03 16:59:58 [STATUS]Verifying Network...
2010/08/03 17:00:04 [WARNING]Failed to ping remote VPN Router!
2010/08/03 17:00:07 [WARNING]Failed to ping remote VPN Router!
2010/08/03 17:00:10 [WARNING]Failed to ping remote VPN Router!
2010/08/03 17:00:13 [WARNING]Failed to ping remote VPN Router!
2010/08/03 17:00:16 [WARNING]Failed to ping remote VPN Router!
2010/08/03 17:00:29 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.

We only want to do this simple vpn

(internal work lan 10.1.1.x)---(10.1.1.254/RVS4000/88.xxx.xxx.xxx)------internet----(dsl connection with dinamic ip)--- (myhomepc 192.168.1.33)

we try a lot of way without result: we think that it isn't a problem of internet firewall because we also connect a pc for simulate internet on 88.x.x.x.x range... no result...

all vpn passthrought are enabled...

Someone can help us?

With regards

Roberto & Daniele

1 Reply 1

qsecofr76
Level 1
Level 1

auto-resolved... it seems that quickvpn don't want 2 different ip local address on client pc...