Second line ring on cucm 7.1

Answered Question
Aug 3rd, 2010

Hi Everyone,


I just migrated from ccm 4.1 to 7.1 and am learning there are a few differences.  Do you know if I should be able to have a second ring?  Any dn on the second line appearance does not seem to ring.  If this is the case, then what is the use of having a 2 line phone?


Thanks for your help


Chris

Correct Answer by Rob Huffman about 6 years 6 months ago

Hi Chris,


Yes, this should be most possible


Have a look at the second line on one of the non-functioning phones and

check the (under DN config page);


Ring Setting (Phone Idle) =


Ring Setting (Phone Active) =


Let us know what those are set as.


Cheers!

Rob

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Correct Answer
Rob Huffman Tue, 08/03/2010 - 10:03

Hi Chris,


Yes, this should be most possible


Have a look at the second line on one of the non-functioning phones and

check the (under DN config page);


Ring Setting (Phone Idle) =


Ring Setting (Phone Active) =


Let us know what those are set as.


Cheers!

Rob

Chris Plesco Tue, 08/03/2010 - 10:10

Hi Rob,


Thanks for letting me know it was possible.  I just found i had the phone in the wrong partition. 


Thanks a ton!


Chris

Rob Huffman Tue, 08/03/2010 - 10:33

Hey Chris,


You are always welcome my friend Not much help, but I'm glad

you got this sorted ...great work!


Cheers!

Rob

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