08-03-2010 10:37 AM
Brand new ASA 5510 with ASA 7.x and ASDM 5.x was able to run the Java ASDM and do initial config. When I found out I had to upgrade both ASA and ASDM to run the launcher on windows 7 I upgraded ASA incrementally from 7.x to 8.3 and asdm straight 5 to 6.3. Now I can't launch either the Java asdm or the downloaded and installed asdm. I see others have had this problem but haven't found a solution.
08-03-2010 12:21 PM
Hi
Can you please share the output of the following command
show ver
show asdm image
show disk
Thanks in advance
Regards
BR
08-03-2010 12:39 PM
show ver
Cisco Adaptive Security Appliance Software Version 8.3(2)
Device Manager Version 6.3(2)
Compiled on Fri 30-Jul-10 17:49 by builders
System image file is "disk0:/asa832-k8.bin"
Config file at boot was "startup-config"
chy5510 up 2 hours 40 mins
Hardware: ASA5510, 1024 MB RAM, CPU Pentium 4 Celeron 1599 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash M50FW016 @ 0xfff00000, 2048KB
Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
Boot microcode : CN1000-MC-BOOT-2.00
SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03
IPSec microcode : CNlite-MC-IPSECm-MAIN-2.06
0: Ext: Ethernet0/0 : address is 5475.d028.330a, irq 9
1: Ext: Ethernet0/1 : address is 5475.d028.330b, irq 9
2: Ext: Ethernet0/2 : address is 5475.d028.330c, irq 9
3: Ext: Ethernet0/3 : address is 5475.d028.330d, irq 9
4: Ext: Management0/0 : address is 5475.d028.3309, irq 11
5: Int: Not used : irq 11
6: Int: Not used : irq 5
Licensed features for this platform:
Maximum Physical Interfaces : Unlimited perpetual
Maximum VLANs : 100 perpetual
Inside Hosts : Unlimited perpetual
Failover : Active/Active perpetual
VPN-DES : Enabled perpetual
VPN-3DES-AES : Enabled perpetual
Security Contexts : 2 perpetual
GTP/GPRS : Disabled perpetual
SSL VPN Peers : 2 perpetual
Total VPN Peers : 250 perpetual
Shared License : Disabled perpetual
AnyConnect for Mobile : Disabled perpetual
AnyConnect for Cisco VPN Phone : Disabled perpetual
AnyConnect Essentials : Disabled perpetual
Advanced Endpoint Assessment : Disabled perpetual
UC Phone Proxy Sessions : 2 perpetual
Total UC Proxy Sessions : 2 perpetual
Botnet Traffic Filter : Disabled perpetual
Intercompany Media Engine : Disabled perpetual
This platform has an ASA 5510 Security Plus license.
Serial Number: JMX1420L037
Running Permanent Activation Key: 0xf409c745 0x984b20a3 0x2c8019d4 0xb0145c90 0x040e1aa8
Configuration register is 0x1
Configuration last modified by enable_15 at 12:03:50.139 UTC Tue Aug 3 2010
show asdm image
Device Manager image file, disk0:/asdm-632.bin
show disk
--#-- --length-- -----date/time------ path
85 14457072 Aug 03 2010 10:01:16 asdm-632.bin
86 4181246 Jan 01 2003 00:05:56 securedesktop-asa-3.2.1.103-k9.pkg
87 398305 Jan 01 2003 00:06:10 sslclient-win-1.1.0.154.pkg
6 8192 May 11 2010 08:39:16 crypto_archive
3 8192 Aug 03 2010 08:41:00 log
89 8192 Aug 03 2010 09:40:58 temp
96 13934592 Aug 03 2010 09:06:36 temp/asa805-k8.old
97 16459776 Aug 03 2010 09:41:04 temp/asa822-k8.bin
11 8192 Aug 03 2010 09:08:36 coredumpinfo
12 43 Aug 03 2010 09:08:36 coredumpinfo/coredump.cfg
90 15962112 Aug 03 2010 09:40:14 asa832-k8.bin
78 5743 Aug 03 2010 09:43:08 8_0_5_0_startup_cfg.sav
93 1312 Aug 03 2010 09:43:11 upgrade_startup_errors_201008030943.log
255426560 bytes total (189480960 bytes free)
08-03-2010 12:46 PM
Hi
May I ask you some thing probably you could have already done it but just to make sure that you have enabled http server on your inside interface and you have allowed your internal network for ASDM access right. If you telnet to port 443 from your network to the ASDM interface you are getting it worked?
Regards
Balajirajah P B
08-03-2010 01:05 PM
http server enable
http 172.27.1.0 255.255.255.0 management
I checked my config prior to upgrading. Looks like everything is still as it was.
08-03-2010 12:53 PM
ASDM 632/8.3(2) works for me. The only difference I have is:
A) I'm running both from disk1: at the moment
and
B) I have 2048MB of RAM, which you are supposed to have for 8.3.x
08-03-2010 01:07 PM
I tried it with 822 as well, same thing.
08-03-2010 01:12 PM
Hi
I hope telnet works fine for you?
Regards
Balajirajah P B
08-03-2010 01:17 PM
Oh yes sorry, telnet 443 does work.
08-03-2010 01:26 PM
Can you please try wth 6.2.5 ASDM version.
Regards
Balajirajah P B
08-03-2010 01:51 PM
Ok, backed up to ASA 8.2(2) and ASDM 6.2(5)53.
Same thing in both the launcher and java ASDM's.
08-03-2010 02:21 PM
08-04-2010 08:12 AM
No further thoughts folks? Is the installed launcher using something from IE causing it to not function? My Java is 6.7 so cant be that. Proxy is fully disabled. Http 1.1 is on both for proxy and not. What's left?
08-04-2010 11:22 PM
I would say check your java version and installation on your workstation, have you tried an other workstation?
greetings Marc
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