not able to hear sign-in prompt in Cisco Unity 8.0

anis_cisco · ‎08-03-2010

Hi all,

I have Unity 8.0 & it is configured as Voice Messaging, after pressing the msg key im not able to hear the sign-in prompt, system is playing " Welcome to Cisco Unity ..... prompt !!!!! "

Regards

Jaime Valencia · ‎08-03-2010

Is a matching VM profile for that DN already created?

Have you looked at the call routing rules?

You can use the call viewer or port status monitor to see what Unity is receiving and why it's doing that

HTH

java

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HTH

java

if this helps, please rate