Profiler Net Watch Won't Start

Unanswered Question
Aug 3rd, 2010

I have brought up profiler in HA with HA CAS pair.  I am running the CAS pair in Real-IP OOB.  I have eth3 configured with an IP address and the SVI on the switch with an IP IP Helper.  However, the Net Watch module does not start and I even configured eth0 for Net Watch, which did not work as well.  I received SNMP from the switch; however, devices that I get from SNMP come up as NOT PROFILE.  Please let me know how to resolve this issue while using the automatic profile rules built-in the Profiler.  Also, please send me any documetation available on how to configure eth3 on the Collector to receive DHCP request via IP Helper.

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Lauren Sullivan Wed, 08/04/2010 - 07:12

Here's the documentation for configuring eth2 or eth3 for NetWatch:  http://www.cisco.com/en/US/docs/security/nac/profiler/configuration_guide/310/p_install31.html#wp1052408

and here's for configuring NetWatch: http://www.cisco.com/en/US/docs/security/nac/profiler/configuration_guide/310/p_cfgpcol31.html#wp1094166

Does the module show up as running on the collector?  Once it's configured for the eth2/eth3 interface on the collector, does it show on the profile as stalled, stopped, or invalid?

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