dual line in cisco call manager 4.1

Answered Question
Aug 4th, 2010

Hi everybody,


How can i configure the dual line for one extension in call manager 4.1, i  need to be able to receive two call in the same extension.


Best regards

Correct Answer by Rob Huffman about 6 years 6 months ago

Hi Faycal,


If you go the phone in question via ccmadmin and check the DN config

page down towards the bottom of the page there is a setting;


Multiple Call / Call Waiting Settings


Maximum Number of Calls = (set to 4)

Busy Trigger = (set to 2)


Set these to 4 & 2 respectively and you will be able to receive 2 calls

on this number


Cheers!

Rob

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Correct Answer
Rob Huffman Wed, 08/04/2010 - 05:24

Hi Faycal,


If you go the phone in question via ccmadmin and check the DN config

page down towards the bottom of the page there is a setting;


Multiple Call / Call Waiting Settings


Maximum Number of Calls = (set to 4)

Busy Trigger = (set to 2)


Set these to 4 & 2 respectively and you will be able to receive 2 calls

on this number


Cheers!

Rob

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