Wireless clients are getting Validating Identity error

Unanswered Question
Aug 4th, 2010
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Hi Guys,


We have a 15 to 16 wireless clients in our organization and one of them getting "Validating Identity" error on Wirless connection.

These are handled by WLC and security is 802.1x through radius server.

I did not found any issue with wireless settings on client machine.

It will automatically resolved but did not found any resolution.

Kidnly advice what could be the issue.


Thanks...

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Jeffrey Keown Tue, 08/10/2010 - 12:13
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  • Cisco Employee,

telnet or ssh into the controller and run a debug client while one of the problematic clients is attempting to authenticate:


debug client


Understanding Debug Client on Wireless LAN  Controllers (WLCs)

http://www.cisco.com/en/US/products/hw/wireless/ps430/products_tech_note09186a008091b08b.shtml


Also check the radius server's event viewer for failed authentication attempts

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