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UCCX 7.0 script debug

DAFitzgerald
Level 1
Level 1

I am getting the following error when I do a debug on a script, the script was working before and now just stopped.  Task:18000000007 AcceptStep: Trigger is not a ContactApplicationTrigger"  Has anyone seen this and could you provide any insite?

Thanks

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

This is caused by attempting to execute a step that requires an active contact (e.g. accept, play prompt, select resource, etc). If you are stepping through the script there is no active contact. You can either add code to skip past these steps; or, load the script to an application and perform a reactive debug instead.

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