Good morning guys,
I am building a lab environment for CUCM 8.x with the NFR 8.x suite of S/W. At the time the IBM I3 was the only server Cisco supported for 8.0(1).
I ordered a server direct from IBM 7947 model 22g and have 4 gig ram correct processor and two 146 gig drives. When trying to load the CUCM 8.0.1 s/w the program failed, unable to see any hard drives and also complained about memory 4gig then 6gig then 8 gig. I tried this on two different new machines.
I had three brand new servers and they all passed the diagnostics and memory tests and re-formatted and verified discs so I knew the h/W was ok.
Looking on the forum for old cases , there was something mentioning Unity 7 not seeing the server hard discs , so similar to my CUCM 8.0.1 error.
Apparently the Unity 7 needed to see Raid controller MR 10i .
Do any of you guys know if this is the case for CUCM8.0 as my Raid controller is an SR-BR10i .
If you think this is the problem , is there some way to patch the CUCM install to ignore the Raid controller or enter my BR10i in so it installs ok ?.
This is potentially a nightmare for any new install as the MR10i controller may not be available any more or be upgraded and then the server is of no use !.
Any help understanding this issue or way around this appreciated.
I'm going to be the bearer of bad news; sorry:
You need the exact spec in the IBM server guide at this URL : http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview0900aecd80091615.html
You'll see the supported RAID controllers listed there, and you'll see the SR-BR10i isn't listed, so isn't supported.
See this similar post (not for CUCM, but the servers required are more or less the same) : https://supportforums.cisco.com/message/3056685#3056685
Unfortunately as the build process is automated and the resulting installation is locked down, you can't just add drivers... if you were to hack your way through that you would probably have problems later with upgrades or other maintenance, not to mention getting support from TAC.
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