08-05-2010 02:36 PM
Your ASA Image has a version number unknown which is not supported by ASDM 6.3(1).
I get the above error when using the ASDM to access one of my ASA 5505's. Below is a show flash of the unit.
98 -rwx 4181246 02:28:32 Jun 01 2010 securedesktop-asa-3.2.1.103-k9.pkg
99 -rwx 398305 02:28:44 Jun 01 2010 sslclient-win-1.1.0.154.pkg
100 -rwx 14240396 20:08:24 Aug 04 2010 asdm-631.bin
6 drwx 4096 02:32:38 Jun 01 2010 crypto_archive
102 -rwx 15943680 18:33:42 Jul 30 2010 asa831-k8.bin
14 drwx 4096 18:35:44 Jul 30 2010 coredumpinfo
103 -rwx 1317 18:35:44 Jul 30 2010 upgrade_startup_errors_201007301835.log
104 -rwx 3866773 20:26:16 Jul 30 2010 anyconnect-win-2.5.0217-k9.pkg
105 -rwx 143 20:51:52 Jul 30 2010 upgrade_startup_errors_201007302051.log
106 -rwx 143 15:50:04 Aug 03 2010 upgrade_startup_errors_201008031550.log
I have another unit that is identical and it works fine.
ASDM client on my LT is 6.3.
Anyone ever had this problem?
08-05-2010 04:41 PM
Hello,
Can you please post the output of "show run asdm" here?
Regards,
NT
08-06-2010 07:30 AM
08-06-2010 07:31 AM
Config is attached to post.
Thanks,
Rodney Goble
Shaw Industries Group, Inc.
IS Staging Engineer
706.275.2911
|
08-06-2010 08:10 AM
Hello,
Your asdm image is set to asdm524.bin
asdm image disk0:/asdm-524.bin
Can you please change it to 631?
no asdm image disk0:/asdm-524.bin
asdm image disk0:/asdm-631.bin
Hope this helps.
Regards,
NT
08-06-2010 11:06 AM
I have made the change as stated below and rebooted the ASA.
I had tried to roll back to 524 to see if it would make a difference and forgot to change it back. Sorry.
Still same error after changes.
no asdm image disk0:/asdm-524.bin
asdm image disk0:/asdm-631.bin
08-06-2010 11:09 AM
08-06-2010 11:17 AM
Hello,
Seems like you are trying to access the ASDM from outside. I also noticed
that you have enabled WebVPN on the outside interface. Typically, both
WebVPN and ASDM use the same port i.e. 443. Can you try to change the ASDM
port and see if that helps?
http server enable
Hope this helps.
Regards,
NT
08-06-2010 11:53 AM
I have changed the port. Still same error. I am connecting to another ASA
172.31.53.203 just fine. This is what is in the java console does it help.
Java Web Start 1.6.0_20
Using JRE version 1.6.0_20-b02 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\rgoble
08-06-2010 11:06 AM
I have made the change as stated below.
I had tried to roll back to 524 to see if it would make a difference and
forgot to change it back. Sorry.
Still same error after changes.
Thanks,
Rodney Goble
Shaw Industries Group, Inc.
IS Staging Engineer
706.275.2911
|
08-06-2010 12:12 PM
Ok, In your last updated configuration , your outside interface subnets is 172.31.53.0/24 but when you are permitting the subnet on the outside interface under the HTTP server enable command you are using 172.31.0.0/24. please fix it to 172.31.53.0/24.
Plus is this a test setup ?
thanks
Manish
08-06-2010 01:20 PM
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