Error in ACE

Unanswered Question
Aug 6th, 2010
User Badges:


We are facing some issue in Cisco ACE 4710 appliance as the appliance has hanged two times and after taking reboot only its working fine.

When the device hangs we are not able to access it from the network and neither coming on console. After reboot we got the below error message on console:

%ACE-3-251006: Health probe failed for server on port 7011, internal error: failed to setup a socket

We are running software version A3_2_0.


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
litrenta Fri, 08/06/2010 - 07:02
User Badges:
  • Cisco Employee,

This is usually the result of the probe timers being configured incorrectly.

for instance if interval is less than recieve timeout , or passdetect interval is less than interval or receive timeout or open timeout.

A clue that this may the the case id to do a show probe detail and look at skipped probes if you see skipped probes you need to adkust timing.

you can use

show resource internal socket

to monitor socket usage.

what are your probe settings ?

You probably want to also get to a later code version such as A3(2.5) or (2.6) The number of sockets available were increased in the later code.



This Discussion