upgrade to 7.5.8?

Unanswered Question
Aug 6th, 2010
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Has anyone upgraded to 7.5.8 and when you did - was it a requirement to build Agent-based default skill group (DSG) for all the agents.  The release notes are not very clear...and when I do searches on this...find nothing


thanks


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lyndamaloney Fri, 08/06/2010 - 10:50
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Thank you ... that is what I was hoping to hear.




From:

"[email protected]"

To:

LYNDA MALONEY

Date:

08/06/2010 12:48 PM

Subject:

New message: "upgrade to 7.5.8?"




lyndamaloney,


A new message was posted in the Discussion thread "upgrade to 7.5.8?":


https://supportforums.cisco.com/message/3151957#3151957


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