Dear Cisco IronPort customers.
As of 2:30PM PST 08/06/2010 the Cisco IronPort Customer Support ticketing system experienced a system problem that may prevent customers from being able to view their open support tickets. If you are encountering a new Cisco IronPort appliance problem or need an update on an existing problem, please call us at (877) 641-IRON or (650) 989-6533.
We hope to have this problem resolved within the hour, and appologize for the inconvenience.
Cisco IronPort Customer Support Management